Privacy Policy

This policy covers the COLORJET Bangladesh website, customer communications, and the COLORJET Management Suite Android application.

Effective: 15 July 2026

1. Scope and Application Identity

This Privacy Policy applies to COLORJET Bangladesh websites, forms, support channels, and the COLORJET Management Suite Android app.

  • App name: COLORJET Management Suite
  • Android package: com.colorjetbd.managementsuite
  • Operator: COLORJET Bangladesh

2. Information We Collect

We may collect names, employee/customer IDs, email addresses, phone numbers, company and department information, account role, customer and supplier records, service and warranty information, task and attendance records, uploaded photos or documents, and technical or security logs.

3. Location and Attendance

For attendance and field-service functions, the app may collect approximate or precise location after permission is granted. Location is used for authorized check-in/check-out, engineer visits, route or service verification, duplicate-entry prevention, security, and audit purposes.

4. Camera, Photos and Files

Camera and file permissions may be used to upload attendance evidence, service photos, signatures, documents, warranty records, job cards, or other authorized business attachments.

5. Account and Device Data

The app may process account identifiers, device model, operating system, app version, IP address, push-notification token, app interactions, and security or audit events to authenticate users, provide notifications, prevent misuse, and maintain reliability.

6. How We Use Information

  • Authenticate users and enforce role-based permissions.
  • Operate attendance, tasks, service, inventory, customer, sales, logistics, accounts, and reporting workflows.
  • Provide support, quotations, installation, training, warranty, and after-sales service.
  • Maintain audit trails, security, legal, accounting, and operational records.

7. Storage and Hosting

Main business records are stored on authorized COLORJET ERP/API and database infrastructure. The mobile app may keep a secure session token and limited temporary cache on the device. Google Play distributes the app, while Expo EAS may be used to build app binaries; these services are not the primary storage location for COLORJET business records.

8. Sharing

We do not sell personal information. Data may be accessible to authorized COLORJET personnel, approved infrastructure or service providers acting on our behalf, and government or law-enforcement authorities when legally required.

9. Security

We use reasonable administrative and technical measures including authenticated access, role-based permissions, secure network transport, controlled server access, password protection, and audit logging. No electronic system is completely risk-free.

10. Retention

Information is retained for business operations, service and warranty history, accounting, contracts, dispute resolution, security, and legal obligations. Data may be deleted or anonymized when no longer required, subject to applicable retention duties.

11. User Rights and Deletion

Users may request access, correction, deactivation, or deletion. Certain accounting, audit, warranty, contractual, fraud-prevention, or legal records may need to be retained.

View account and data deletion instructions →

12. Children

This is a private business application for authorized adult employees, customers, and business users. It is not designed for children.

13. Changes

We may update this policy when application features, infrastructure, or legal obligations change. The effective date will be revised when material changes are published.

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