Customer Support Centre

COLORJET Bangladesh — importer, distributor and industrial digital printing solution provider. For current price and machine compatibility, request a quotation.

Technical Support & Service Request

For installation, operator training, remote troubleshooting, preventive maintenance or spare-parts compatibility, contact the technical team.

Call Hotline WhatsApp Support

Pre-Order & Down Payment

Imported or special-order machines can be booked after quotation approval. Down-payment amount, delivery estimate and terms are stated in the approved quotation. Send payment proof and transaction reference to Accounts for verification.

Warranty & Claim

Warranty coverage, duration and included components depend on the specific quotation, invoice, sales agreement and warranty certificate. Printheads and consumables are generally excluded unless specifically included in those documents.

EMI Agreement

EMI or finance eligibility is subject to the approved quotation and relevant financial-provider terms. Contact Sales for current options.

Privacy Policy

Inquiry information is used to respond to product, quotation, installation and support requests. COLORJET does not publish private inquiry, payment, supplier, employee or internal service information.

Terms & Conditions

Published product information is for guidance. Final specifications, availability, delivery, service scope, warranty and price are confirmed only in the approved quotation and sales documents.

Frequently Asked Questions

1. What does COLORJET Bangladesh do?

COLORJET Bangladesh provides industrial digital printing machine supply, installation, training, warranty support, spare parts, consumables and after-sales technical services across Bangladesh.

2. Does COLORJET manufacture machines?

No. COLORJET Bangladesh is an importer and distributor of industrial digital printing solutions.

3. How can I request the latest price?

Use Request Latest Price, call the hotline or contact us on WhatsApp.

4–7. Can I pre-order, make down payment and know delivery time?

Yes. Special-order machines can be booked after quotation approval; down payment and delivery estimate depend on the approved quotation, supplier production, shipping and customs clearance.

8–11. Installation, training and remote support?

Engineers provide setup, testing and production guidance. Training follows machine type and agreement. Eligible software and machine issues can receive remote troubleshooting.

12–14. What warranty and claim process apply?

Warranty terms are product-document specific. Printheads and consumables are generally excluded unless documents state otherwise. Submit machine details, serial number, issue description and supporting photos/videos for a claim.

15–17. Spare parts, inks and downloads?

Compatible parts are supplied after verification. COLORJET also supplies industrial inks, paper, film, powder and other consumables. Selected brochures/documents are available on request.

18–20. Nationwide service, industries and contact?

Service coordination is available nationwide. We serve signage, advertising, textile, garments, fashion, home textile, packaging, branding and production businesses. Address: 44 Purana Paltan, Dhaka-1000. Hotline: +8809677610610. WhatsApp: +8801954100710. Email: info@colorjet.com.bd.